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RETURN POLICY

  • Full price merchandise can be returned for a full refund or exchanged within 14 days of the delivery date.
  • Sale merchandise can be returned for a full refund or exchanged within 7 days of the delivery date.
  • Items marked FINAL $ALE cannot be exchanged or returned at any time.
  • Returns on items other than clothing are subject to the return policies and conditions of the manufacturer.

Items returned past the time frames outlined above may be returned in exchange for ‘Angela J Designs’ Gift Card ONLY. The amount of the Gift Card will be the current selling price of the items returned.

We will only accept returns for items that have not been worn, altered or washed. All tags must be attached.

Any merchandise purchased in the outlet markets excluding online purchases is returnable only to the outlet market of original purchase. Outlet merchandise is not accepted for return through Angelajdesigns.com.

Upon receipt of returned goods, ‘Who You Are Fashion’ reserves the right to deny refund if the merchandise does not meet return policy requirements.

Shipping and handling charges for returned merchandise are non-refundable. Unless we have made a shipping error.

At this time, ‘Who You Are Fashion’ only offers return labels for domestic return addresses. The customer is required to pay shipping on return orders sent from outside Australia.

DOWNLOAD A BLANK RETURNS & EXCHANGES FORM

https://secureservercdn.net/198.71.233.44/y4p.42d.myftpupload.com/wp-content/uploads/2017/08/Returns-Form-AJD-2017.docx


Please send your AngelaJDesigns.com returns to:

‘ANGELA J DESIGNS’ (within Australia)
RETURNS DEPARTMENT
P O BOX 98
WOODY POINT QLD 4019
AUSTRALIA

PAYPAL RETURNS

When you use PayPal to pay for your order, we will refund your order according to our policy with the following exceptions:

  • In store returns cannot be credited to your PayPal account. You will receive your refund on a ‘Angela J Designs’ gift card.
  • Exchanges are not offered on PayPal orders. Returned merchandise will be processed as a refund to your PayPal account.

SHIPPING ERRORS OR DAMAGED PRODUCTS

In the event that we processed an order incorrectly or you received a damaged or defective item, we will gladly replace or take back that item for a full refund at our expense. ‘Angela J Desings’ will provide a pre-paid shipping label to expedite the return for orders shipped within Australia. To receive your shipping label and arrange to replace your product, please email us at angelajdesignsreturns@gmail.com

‘Angela J Designs’ customers who use a third party service not ok’d by ‘Angela J Designs’ are responsible for any duties, taxes and shipping costs that may be incurred. ‘Angela J Designs’ are not liable for any damages from any third party shipping services.

ANGELA J DESIGNS’ GIFT CARDS

Gift Cards are non-returnable and cannot be redeemed for cash unless the remaining balance is less than $10.00

 

RETURNS PURCHASED WITH A ‘ANGELA J DESIGNS’ GIFT CARD

Standard ‘Angela J Designs’ return policy applies to any merchandise purchased with a Gift Card. We will issue a new Gift Card for the amount used on the original purchase and send it to the original shipping address on the order.

If you used a credit card in addition to a ‘Angela J Designs’ Gift Card to pay for your order, we will credit your credit card the amount originally charged and issue a new Gift Card in the amount used on the original purchase. You will receive your new Gift Card within two to three weeks of processing your return.

 

IN-STORE RETURNS

Items purchased on angelajdesigns.com can only be returned to our online returns department. Purchases made at other stockist locations and markets other than online may only be returned to the original place of purchase.

 

INTERNATIONAL RETURNS

For information on international returns please email us at angelajdesignsreturns@gmail.com.

 

‘ANGELA J DESIGNS’ ITEMS PURCHASED AT OTHER LOCATIONS

Items purchased at department stores or at any other store selling ‘Angela J Designs’ merchandise cannot be returned to angelajdesigns.com

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YOU CAN NOW SHOP ONLINE AT

  • Angela J Designs Australia
  • Angela J Designs New Zealand

ANGELA J DESIGNS SHIPPING SOON TO

We welcome your enquiry if you just have to have or wish to enquire about wholesaling and we will do our best to meet your needs and supply. Thank you. Please email us at angelajdesigns14@gmail.com

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